WPBakery Page Builder Support

WPBakery Page Builder Support

WPBakery Page Builder high quality online support


  1. Shane Hall ·

    I have an old website called kushmobb.com that I copied and made into another website called raleighemp.com, when I try to upload the newly purchased licences im getting this error message when I try to download the app. I disabled the old license on kushmobb website hoping that would fix the issue but it did not.

    Installing Plugin from uploaded file: codecanyon-242431-visual-composer-page-builder-for-wordpress.zip
    Unpacking the package…

    Installing the plugin…

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘TransferOutBeforeUpgrade’ not found or invalid function name in /home/raleighemp/public_html/wp-includes/class-wp-hook.php on line 286
    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

  2. Suresh ·

    I havee one enquiry related to your plugin “EASY TABLES Table Manager for WPBakery Page Builder” that can you customize it and give image and pdf link option in any of column in the table?

    Please tell me how much you can charge for this customization?

  3. Ben Tippett ·

    Hi There. I was wondering if there is a way to build pages using WP – page builder to construct pages initially then remove the plugin when site is completed?

    the reason i ask this is because plugin causes huge load problems in google developers and you cant run google ads or land on the front page of google with this plugin

  4. Tenzin Rabjam ·

    Hello everyone, I am using css hide and show to display the product page using WPBakery. When I click the tooth numbers it will display them on the right.
    But when I click “add to cart” for one of them, then it doesn’t save the other tooths and reloads the whole page. Please ifthere is a way, where add to cart just adds it to the cart and other teeth still remain. Thank you

  5. Ganesh Keerthi ·

    URL is https://greenlitfest.com/ (it is a WordPress website)

    We had purchased the hosting from GoDaddy and theme from Envato called Green Planet
    But the theme is unresponsive, as I clicked to edit the page, it shows blank screen with 0 characters.
    The theme is pre-installed with WP Bakery Page Builder, it shows an error when I click to edit the page with the page builder and the error page is attached.

    I messaged to theme author and they have not replied from past 3 days. Even support from Envato told to message the theme author itself.
    Support from GoDaddy told me that the problem might be with the Page Builder itself, can you please clarify this to me?

    I am designer of Mr. Benedict Paramanand, who is customer of GoDaddy.

    Can you please help me how to go with this, as the website is to be developed and released soon.

  6. Casper Petersson ·

    Hello WPBakery. I have sent email to last week, but you don’t reply?
    I have bought the WP Bakery from https://wpbakery.com/checkout/, and you have withdrawn the money last week, but I don’t receive anything? No activation code when I login, no receipt, no support (not possible to enter tickets).. This has been no good experience so far? Could you please let sent me reply, or have I just wasted the 45 dollars on scam? Kind regards Casper,

  7. Mubeen ·

    Hi, I have a bakery builder on my site and its license expired, to install the license i need to test it on my staging server, is it possible that first, i deploy on staging then update the license and plugin on the live server?

  8. Mariah ·


    We purchased the WPbakery from ThemeForest but we cannot avail of your support as every time we tried to import the license or purchase code, it redirects me to code canyon. Please we need support coz we experienced issues when updating via wpbakery.


  9. Hiribarne ·

    I would like to update the WPBakery plugin. For that, I need to login to the portal on https://support.wpbakery.com/signup and activate the key. In the past, an external agency was in charge of our website and is the owner of the key licence. Apparently, this agency didn’t create an account so I create a new account but I don’t find the way to link my account to this key. What are the solutions? Do you have an email where we can contact the support? thank you.

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