FAQ

Have questions about WPBakery Page Builder (formerly Visual Composer)? Our FAQ will help you with initial and frequently asked questions. If you are already using WPBakery Page Builder on your WordPress site or incorporated it into theme visit our comprehensive knowledge base for basic and advanced documentation or take a look at our video academy for useful WPBakery Page Builder tips and tricks.

What is WPBakery Page Builder and if it is related to Visual Composer?

Starting from November 2017 Visual Composer Page Builder plugin for WordPress has been renamed to WPBakery Page Builder. These changes will not affect any further updates of the plugin and customers who purchased Visual Composer Page Builder will be able to receive WPBakery Page Builder updates with no extra charge.

It is a new era of WordPress and page builders, it is also a new era for WPBakery. We want to offer you the best product on the market with excellent support and fresh UX. As a part of this transition process, we have decided to rename the page builder into WPBakery Page Builder.

What after sale support do I get?

WPBakery Page Builder comes with extensive documentation and video tutorials to help you get started. In case you will have some questions do not hesitate to open a support ticket at our official WPBakery support.

Where can I get after sale support?

To get after sale support you should open a support ticket in our help center.

Where I can get purchase verification code to complete registration on your help center?

Your Item Purchase Code is available within License Certificate which is accessible in your Envato account. To view your License Certificate: Login to your Envato account and visit Downloads section, then click “Download” button to reveal “License Certificate” link. Step by step guide.

Can I create addon for WPBakery Page Builder and sell them?

Yes – you can do that. We have all required tools for you to create your top selling WPBakery Page Builder addons. You can find more information and example at our knowledge base API section. Good luck with sales, extra cash never hurts!

Does WPBakery Page Builder have online community?

Yes, we have an awesome online community you can join for pre-sale questions, share your expertise, connect with power-users and WPBakery Page Builder core team – slack.visualcomposer.io

Can I add my own shortcodes to WPBakery Page Builder?

In short – Yes. You can use our inbuilt feature Shortcode Mapper for easy shortcode integration or use more advanced way for developers. Please check advanced documentation file (this is something that should be done by a developer).

I am developer. Where can I get information about advanced things?

It is so great to see you are interested! Everything that is related to the WPBakery Page Builder is placed under dedicated category in our Knowledge Base.

Is there a way to test WPBakery Page Builder before I make a purchase?

Yes, you can try WPBakery Page Builder plugin on our demo server by creating your personalized sandbox.

Can I include WPBakery Page Builder in my theme?

In short – yes. There are few steps and rules you should be aware of before integration process. First one is that you need to purchase an extended license for each theme you want to enhance with WPBakery Page Builder. The second that you need to receive approval from WPBakery on using WPBakery Page Builder in your theme. The third that we allow incorporating Visual Composer only in themes which are sold on ThemeForest exclusively. Please study theme integration at our knowledge base.

Did Not Find Answer To Your Question In FAQ? We Have More Resources …

Knowledge Base

Knowledge Base

Comprehensive documentation of WPBakery Page Builder and API for beginners and developers.

Video Academy

Video Academy

Step by step video tutorials on how to work with WPBakery Page Builder in a most effective way.

Visual Composer Support

Online Support

Official WPBakery Page Builder support monitored by dedicated support team on business days.